Once you have raised money for your fundraiser, you may be wondering when you will receive your donations. Funds are disbursed on a three week basis. You can expect to receive your first disbursement approximately 30 days after your fundraiser begins, provided you've added your bank account information, and then another disbursement three weeks following that. Once you have received your first donation, you can view your raised funds on the Funds tab of your fundraiser Dashboard.
How You will Receive Money
Generosity sends money via ACH or Wire bank transfer.
All donations are disbursed on a three week basis (minus payment processor fees of 3% + 30 cents) to your bank account via ACH (Automatic Clearing House) or International Wire transfer. You will receive a confirmation email from Generosity on the day that your disbursement is sent.
After your fundraiser ends, any remaining funds will be disbursed to you within 15 business days assuming that your bank account information is complete and accurate.
If your funds have not arrived within 10 business days of the disbursement date, the disbursement may have been rejected due to incorrect bank information. We are typically notified within 5 - 9 days after the disbursement date, at which point we will ask the organizer to resubmit their bank account information. If you have not received funds or a rejection notification within 10 days of the disbursement date, please contact us.
To avoid a bank rejection and to ensure timely receipt, please make sure your bank account details are complete and up to date before your fundraiser deadline. For detailed instructions on how to edit your bank account information, please read How to Set Up a Bank Account.
Please note: The three week disbursement cycle cannot be changed- either to disburse the funds earlier or later. Please be sure you are aware of the disbursement cycle and plan your fundraiser accordingly