How to Donate to a Fundraiser

To donate to a fundraiser, you may have two options: 

  1. Donating with NO Donation level
    • If the Fundraiser is not offering Donation Levels, or if you do NOT wish to claim a Donation Level
  2. Donating WITH a Donation Level

We'll walk you through both options.

Donating with NO Donation Level

1. Visit the fundraiser and click the "Donate Now" button on the fundraiser's page.

Gen_Clicking__Donate_Now__to_not_claim_donation_level.png

2. You will be taken to the payflow where you'll be able to choose your donation amount.

    • The Donation Amount has a default amount of $50.00, but you can edit it to match the amount you'd like to donate. Please enter only whole dollar amounts, with no decimal points or commas (so $25.00 should be written into the field as simply 25)

Gen_Payflow_with_NO_donation_level_claimed.png

3. Choose the amount you'd like to contribute as a "Suggested gift towards Generosity's operating expenses" 

    • To keep Generosity free of platform fees, we allow users to donate directly to our platform for Generosity's operational costs. These cover the costs of the technical infrastructure essential to supporting thousands of active fundraisers every day. We greatly appreciate any donations to our platform, but it is completely optional.
    • This will have a default amount listed, but you can edit it to your preference by clicking "Edit." A window will appear where you can adjust the amount you'd like to contribute to Generosity. Click "Done" when you are satisfied with the amount

4. Be sure you check the total amount you'll be spending (the combined donation amount to the fundraiser along with any donation to Generosity) before moving to the next step.

5. Login to your Generosity account, or continue on as a Guest by entering your email address

    • Email addresses are required so that Generosity can send you a confirmation email. Your Email address WILL be shared with the Organizer of the fundraiser, in their non-public list of donors.
    • If you'd like your donation to not appear publicly on the fundraiser, be sure you tick the box "Hide my donation from the public" located above the donation amount field. 

6. Click "Continue to Payment"

7. You will then be asked to enter your credit card information and click "Submit Payment"

8. If your donation is successful, you'll arrive at a thank you page and will receive an email confirmation from Generosity.com. 

Donating WITH a Donation Level

  1. Visit the Fundraiser and scroll down the page to the list of Donation Levels, listed on the right-hand side
    • If you want to claim a Donation Level, DO NOT click the orange "Donate Now" button at the top of the page. That will cause you to donate with no Donation Level claimed/associated with your donation.
  2. Click directly on the box of the Donation Level you'd like to claim

Claiming_donation_level.png

3. You will then be taken into the payflow

    • You'll see the name of your Donation Level listed, along with the price of the Donation Level listed in the "Donation Amount" field. The Donation Amount field is editable, so you can always choose to donate MORE to the organizer than the price of the Donation Level. Note that in order to claim a "Donation Level" you must donate at least the price of the Level, you cannot donate less than the price.

Gen._Payflow_WITH_Donation_Level_Claimed.png

4. Choose the amount you'd like to contribute as a "Suggested gift towards Generosity's operating expenses" 

    • To keep Generosity free of platform fees, we allow users to donate directly to our platform for Generosity's operational costs. These cover the costs of the technical infrastructure essential to supporting thousands of active fundraisers every day. We greatly appreciate any donations to our platform, but it is completely optional.
    • This will have a default amount listed, but you can edit it to your preference by clicking "edit." A window will appear where you can adjust the amount you'd like to contribute to Generosity. Click "Done" when you are satisfied with the amount

5. Be sure you check the total amount you'll be spending (the combined donation amount/price of the Donation Level, along with any donation to Generosity) before moving to the next step.

6. Login to your Generosity account, or continue on as a Guest by entering your email address

    • Email addresses are required so that Generosity can send you a confirmation email. Your Email address WILL be shared with the Organizer of the fundraiser, in their non-public list of donors.
    • If you'd like your donation to not appear publicly on the fundraiser, be sure you tick the box "Hide my donation from the public" located above the donation amount field.

7. Enter your shipping information into the "Shipping Address" fields (if applicable)

    • This information will be shared with the Organizer, so that they will have your address to which they can ship your "Donation Level."

8. Click the "Continue to Payment" button

9. You will then be asked to enter your credit card information and click "Submit Payment"

10. If your donation is successful, you'll arrive at a thank you page and will receive an email confirmation from Generosity.com. 

What Payment Types are available?

Generosity fundraisers can only accept donations via credit card at this time. Donations via PayPal or those made via offline forms such as cash or Check/Cheque are not supported payment options on Generosity

Which cards does Generosity accept?

  • Generosity accepts the following Credit Cards: Visa, Mastercard, Discover, and American Express.
  • You can also use Debit Cards that have the Visa or Mastercard Logo
  • At this time, we do not accept prepaid cards. 

When is the donor's credit/debit card account charged?

Donations made by credit card are immediately debited at the time of donation.

How much does it cost to use credit/debit cards?

Third-party payment processors charge a 3% + 30 cents fee on funds raised. There is a $25 wire fee for any bank outside of the U.S. receiving a disbursement. Generosity doesn’t charge a fee itself. See Third Party Fees for more information.

What is the 'Suggested Gift toward Generosity's Operating expenses'?

To keep Generosity free of platform fees, we allow users to donate directly to our platform for Generosity's operational costs. These cover the costs of the technical infrastructure essential to supporting thousands of active fundraisers every day. We greatly appreciate any donations to our platform, but it is completely optional.

If you'd like to change the amount of the 'Suggested Gift toward Generosity's Operating expenses,' simply follow these steps: 

From the "Donate" page, Click "Edit" near the Suggested Gift Amount. Select an amount from the options listed, or enter your own amount into the field, and click "Done." 

You'll see your donation amount, and Payment Total update to account for the change. Once you are happy with the total amount, feel free to complete your payment by clicking "Continue to Payment." 

 

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